Category Archives: Our writings

Becoming a UFer

It’s a funny thing, the feeling you get on your first day at a new workplace. Suddenly you’re transported back to your first day at secondary school: nervous, not knowing what to expect, questioning whether you’ve dressed appropriately (does that …

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$4 Million Karma

Here at UF we are all about building strong relationships with our community, our peers and most importantly our clients. The latter is not “most important” because of the dollar value of these relationships but rather because of what these …

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Sydney Global Service Jam

Over the weekend I took part in the Sydney Global Service Jam. And man was it an amazing weekend! What’s a Jam you ask? Well on the 24th of February 2012, people interested in service and customer experience met at …

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