Where do you ship to?
We ship to all countries.
HOW MUCH DOES SHIPPING COST?
Shipping is dependant on location. If you need an estimate you can send us an email.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
Please allow a few days for us to receive and process and then pack your order.
For Australian orders: we make use of Auspost. Most orders will arrive within 1–3 business days after shipping; orders to more remote locations may take longer. We'll provide you with a tracking number so you can follow your chocolates on their journey.
For international orders: we make use of Auspost (the Australian national postal service) and your local mail carrier. The delivery time for international sends can vary depending on the destination; from 3-7 days for nearby countries and approximately 6-14 days for countries further away. Please note that we can’t completely guarantee delivery times as these may depend on your local mail. For all international orders, we will provide you with a tracking number so you can keep an eye on your order.
I NEED MY order ASAP! CAN YOU SHIP FASTER?
If you need your order by a specific time, we can help by offering to ship using a courier at an additional cost. Contact us here.
Can I return or exchange them?
Food products
Because this is a food product, we don’t accept returns or exchanges unless faulty. If you have any concerns about your order, contact us here.
Merchandise
We will gladly return or exchange any product that is faulty. Unforunately there is no return or exchange for change of mind.
I’m buying for a special someone, do you gift wrap?
We don't gift wrap by default because we are trying to reduce packaging where possible, but we'll be happy to gift wrap on request. Just let us know when you order!
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